1
Account
2
Connection
3
Payment
Check your address
Enter your service address to see what's available at your location.
Choose your plan
Select an NBN® plan to continue your application.
Your account details
Enter your contact information to create your hiwave account.
Your details
First name is required.
Last name is required.
Please enter a valid email address.
Please enter a valid Australian
mobile number (04xxxxxxxx).
Please enter a valid date of birth. You must be 18 or over.
Connection details
Tell us about your service and how you'd like to connect.
Please select a connection date.
Payment & review
Review your order and enter your payment details.
Order summary
Address
—
Plan
—
Activation
—
Monthly cost
—
Contract
No lock-in
You must be the authorised account holder to initiate this service. Please contact
us if you are acting on behalf of someone else.
Please confirm whether you are the
authorised account holder.
Payment details are not required right now. Our team will be in touch after your application is submitted to arrange payment.
You must accept the terms and conditions to
proceed.
hiwave does not support the use of medical alarms or B2B security monitoring
services via our network. Our services are not designed for immediate medical or
emergency use. For more information, see our Critical Information
Summary.
Welcome to hiwave! 👋
Your application has been submitted. We'll be in touch shortly with confirmation and next steps.
Keep your reference number handy — you'll need it if you contact our team.
Order summary
Name
—
Address
—
Plan
—
Activation
—
Monthly cost
—
Contract
No lock-in